How we work

Web Accessibility Fix is a small, independent team that tests and fixes websites for accessibility. We work with businesses across the United States, mostly small and growing ones with a site that customers actually use to book, buy or get in touch.

Technology finds patterns. People confirm barriers.

Automated tools are good at spotting missing labels, faint text and unnamed buttons across many pages at once. They can’t tell whether a menu traps keyboard users, whether a screen reader announces an error, or whether alt text actually describes the picture. So every audit we deliver combines both, and each finding says how it was found.

We change the site, not the paint on top

Our fixes go into your templates, theme, components and content. We don’t install overlay toolbars that try to patch problems at runtime. When something can’t be fixed, because it’s a third-party widget or a platform limit, we document it and suggest a workaround.

Plain answers about risk

Accessibility barriers cost businesses customers, and some businesses receive complaints or lawsuits over them. We’ll talk about that honestly, but we’re not lawyers. We won’t call a scan result a legal violation, and we won’t promise that any amount of work makes a business “lawsuit-proof.”

Everything has a scope and a date

Each engagement defines the pages and tasks covered, the methods used, what was excluded and when testing happened. At the end you have the report, the changes and the re-test results for that scope. Websites keep changing, so we tell you what to watch for when you add new content or features.

What we test against

We use the Web Content Accessibility Guidelines (WCAG) 2.2, Level A and AA, published by the W3C, as the technical benchmark. WCAG is the standard most U.S. accessibility work refers to. Our reports map each finding to the relevant criterion where the mapping is clear.

Read WCAG 2.2 at w3.org

Talk to us about your site

The quickest start is the free check on one page. If you already know you need help, send us a note.